IMPROVING OUTPUT
It takes people’s personal motivation, their commitment, to show certain behaviors. However, to ensure that action is actually taken and output is generated, suitable framework conditions and the corresponding capabilities are required as a complement and basis.
Strengthening output addresses exactly those two factors, which you can influence. Each of these points are essential, the more they are achieved, the better the performance:
1. Make sure that the training programs point out specific behavior and train skills. This step is rarely taken back in everyday life.
2. Offer follow-up events which do not deal with any new content, but rather case supervisions based on what has been learned. Repetition is neurophysiological prerequisite for anchoring of new behavioral automatism.
3. Check whether the behavior learned fits in with the framework of the organization and whether the participants of the event are aware of it:
a. Linking the content taught with strategically relevant competencies in order to clearly signal benefits.
b. Communication of the anticipated results linked to the development investments on basis of the strategic background.
c. Briefing managers of the participants about their role during the program.
d. Conveying the core concepts taught to these managers in order to create the same understanding and language, and top achieve model behavior (see also point g.!).
e. Assessments prior to the program in order to give feedback to the candidates on their current performance in these competencies.
f. Placing individual focus during the program regarding the results of these assessments.
g. Evaluations assessment or audit in order to show participants their progress and to make them comprehensible for their managers.
h. Honor participants, who exemplary implement the new behavior, in order to support social norm building.
ARGO has long-standing experience in many different industries and company cultures, both in developing and realizing implementation-oriented training concepts and to providing advice regarding the related framework conditions!
Please do not hesitate to contact me for details: b.thoma@argo.at