Do you know these thoughts? Whether it’s due to time pressure or due to concerns about the impact or due to discomfort at the thought of emotional confrontation – we probably already know that, WITHOUT clarification, hardly anything will improve: a wound must be cleaned and bandaged in order to heal, a fracture must be straightened and stabilized so the bones don’t knit crookedly.

Accept the CONFLICT challenge!

Through a little theory, a few tools and a lot of training and feedback, you will learn how to find your way back to healthy relationships!

1. Training “Challenge CONFLICT”

• You will learn how to best prepare yourself both emotionally and in terms of content for a conflict discussion.
• You will understand what conversation management means and be able to use the guidelines as orientation through a critical discussion
• You will find the right words to start a difficult conversation.
• You will be able to apply conversation techniques to create awareness of the problem.
• You will know how to negotiate solutions and reach conclusions
• You will become aware of what steps you need to take AFTER the conversation to ensure the result.
• You will practice all of these tools in various, ready-made role-playing games and receive feedback and practice, thereby gaining the confidence that you are up to the challenge of conflict – and thus get out of the mental circle of “Should I – shouldn’t I?!”
• Depending on the needs of the group, additional topics such as emotional self-control or moderation of conflicts between two people will be introduced.

2. One-to-one coaching support:

Shortly after the training, each participant will individual support on a topic that could not be dealt with in the larger group.